Training
Members of WPARA are firm believers that constant training of management and employees is a key investment to operating an automotive business in today’s industry. This also ensures our clients that their vehicle repair needs can be performed at our shop locations. Our organization also believes that other training procedures are required to provide a safe and healthy work environment for our employees.
Business/Service Training Opportunity - Beech Consulting
February 8 and 9, 2025
In an effort to offer more business-related training for our members, The WPARA Board has approved bringing Alan Beech from Beech Consulting down to Windsor for a full weekend of Service/Business Training. We connected with Alan Beech on the recommendation of Chris Langlois of MSJ Automotive Services.
The training will be a tweaked version of Beech Consulting’s Level 1 Service Advisor Course (see link below) that caters to the group’s request.
The topics covered will include:
- Introduction to the Automotive Industry
- Moral Responsibilities of Service Advisors
- Tire Knowledge
- Courtesy 360 Vehicle Inspection
- Front Counter Service Process
- Repair Diagnostics Charging
- Vehicle Maintenance
- Personality Types and Communication
- Consultation Process for Auto Repairs
- Understanding Your Numbers
- Looking at the Key Performance Indicators (KPIs) of your Business
This training is open to shop owners, service managers, and senior service advisors.
Location:
Serbian Centre
Serbian Centre
6770 Tecumseh Rd E, Windsor, ON N8T 1E6
Dates and Times:
February 8 and 9
8AM to 4:30PM
February 8 and 9
8AM to 4:30PM
Cost:
$900/Attendee
Includes Breakfast and Lunch
Maximum Number of Attendees:
20
20
Seats are guaranteed upon payment. Please don’t wait!
Please contact myself, Scott Jennings (Scott’s Auto Works), or Michelle Cecile (Kipping Tire) to register for training.
Matt Sommerdyk – [email protected]
Payment by cheque is preferred.
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information regarding our training courses? Reach out!