WPARA Code of Ethics
Our Commitment to Integrity and Excellence
Our Code of Ethics reflects our dedication to honesty, quality, and customer trust in the automotive repair industry. Every member of the Windsor Professional Automotive Repair Association upholds these principles to ensure reliable, fair, and professional service for all.
Respect Consumer Needs
We prioritize understanding and fulfilling customer needs with honest and reliable service.
Honor Warranties
We will always honor warranties, ensuring customers receive the protection promised.
Commit to Lifelong Learning
We commit to continuous learning and staying updated on industry advancements to provide top-quality service.
Use Safe and Approved Materials
We use only materials that are proven safe and recommended for their intended application.
Provide Honest
and Necessary Recommendations
We will only recommend repairs and maintenance we believe are necessary or beneficial for the durability and longevity of the vehicle.
Treat Each Vehicle with Care
We will handle every vehicle as if it were our own, ensuring quality and workmanship.
Correct Honest Mistakes
We will correct honest mistakes, whether our own or others', while safeguarding both reputations and business integrity.
Promote Respect
for the Industry
We will conduct ourselves in a manner that maintains or enhances public respect for automotive technicians and businesses.
Practice Integrity in Service
We will act with integrity, always prioritizing the best interests of the vehicle owner, the business, and ourselves to ensure high standards of service.
Training programs for management and employees are held at MSJ Automotive in a class room environment with the option of having a sample vehicle in the class for hands on experience for the students in attendance. Upon completion of each course the students are given a certificate of completion. Some of the training programs are also held at our regular meeting location when best suited.
These programs of the past are:
• GM sub systems
• GM security systems
• Ford multifunction modules
• Flex fuel vehicles
• Ontario drive clean inspections and repairs
• GM Ford Chrysler wiring diagrams and how to navigate using All Data
• O.D.P updates & certification for Air conditioning service
• First Aid and CPR training
• WHMIS training through IAPA
• Health and Safety training
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Looking to become a member or just want some more
information regarding our training courses? Reach out!